QUESTIONS AND ANSWERS

Who should plan for a funeral?
Everyone.  The fact is it’s never too soon to plan.  Death is often unexpected, leaving people emotionally vulnerable and unprepared to handle decisions that need to be made in planning a funeral.

How do I evaluate a good funeral home?
Just as you would any other professional provider.  Do they treat you with respect? Do you feel they listen to your needs?  Do they sell you or help you?  Are you comfortable with them?  Are they owned by a family or a big conglomerate?

How do I know if a funeral home is Family run or owned by a big conglomerate?
With Trust Family Funeral Homes you are assured that all of our homes are family run.

How do I know if a funeral home is charging me fair prices?
It is your right as a consumer to request a price list from any funeral home.  At Trust Family, this information is readily available at our homes, on our website at www.trustfamily.com, or by calling a Trust Family representative – 24 hours a day, 7 days a week.

Whom should I share my wishes with?
Your immediate family, a friend, a family advisor, or a spiritual advisor all these people are appropriate. 

How do I bring it up, I don’t want my family to think I am pushing?
You don’t need to be in crisis to start a discussion – you just need to open the conversation.  A great place to start is with this Wish List.  Another option is to go to our website and listen to our radio commercials.  They are a great conversation starter!

How can I get more detailed answers about my funeral options?
Call a Trust Family representative at 1-877-WE-R-TRUST (1-877-937-8787) and we will make sure you are connected to your local Trust Family funeral home which will address all your questions.  Or you can check out the Trust Family website, where you can get answers to many of your questions in the comfort of your own home – 24 hours a day, 7 days a week.

How can I find out about veteran’s and social security burial benefits?
Again you can call us at 1-877-WE-R-TRUST (1-877-937-8787).  Or you can visit us on line at www.trustfamily.com where you can link to the relevant government web sites for the information you’re looking for.